Which bookkeeping services do you outsource?
Do you outsource particular bookkeeping services? Why do you choose to outsource those particular tasks?
Running a busy bookkeeping firm that is competitive is becoming very difficult.
Wages really eat into the bottom line to keep your prices competitive.
To reduce overheads and compliance I outsource many of my administrative duties offshore.
Populating the CRM, logging emails, record keeping of phone calls, creating email templates, and answering customer queries. Completing generic quotes, engagement letters, and other tasks that are not billable. Therefore, it makes perfect sense to have someone working at a "fraction" of my rate to do these tasks while I keep earning money.
Other bookkeeping firms are finding offshore workers have better work ethics, more accurate, can get duties performed 24 hours a day, and cost a fraction of an Australian Employee with workers compensation, superannuation, industry insurance, paying to keep them current with software certifications and training.
Hatty Bell, Executive Assistant at Country Road Group
Offshore workers are definitely a popular choice @Amanda Hoffmann - Certified Bookkeeper, BAS Agent for many businesses. Do you find that you can delegate all admin tasks to offshore workers or do certain things have to stay within Australia?