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Steve Osborne, director at Stephen Roger Osborne
What makes you think you need to be different from your competitors?No, I'm not trying to be smart. It's a legitimate question. Do your customers or prospects buy based on differentiating factors? Do they value differentiation? If so, to what extent? If not, why are you trying to be different?Reading between the lines of your question, I'm guessing you're trying to find a "USP" for your business. Perhaps you're launching a new product into a highly commoditised market, or perhaps your services are the same as other providers in your industry.In my view, the idea of a traditional marketing USP is misguided, outdated and not based on empirical evidence. People buy the product/service that most easily fulfils their needs/desires, which may not necessarily be the one different from all others.Take a good look at your competitors. Are they in themselves differentiated? Or are they all pretty much the same, with superficial, meaningless distinctions? For example: one is red, another blue. One provides services for industry A, another industry B. Take a good look at their customers. Are they in themselves differentiated? Notwithstanding the nature of the product/service, are they all the same – a cross-section of the market?So why differentiate when being distinctive will do?
How can you find a competitive advantage as an accountant?
1.64K views
Jevaillier Jefferson, Consultant at Valuable Media Group
Hi, James. Here are three ways to set your brand apart from others.
1. Employ a customer-driven approach -- instead of a money-driven approach -- to all aspects of your business, including problem-solving. Understand that you're in business to enhance customers' lives in order for them to assist others. The money will come.
2. Know that an editorial team should intensify your product's visual appeal. Not worsen it.
A product may have all the features that your prospective customers desire. But, misspellings, poor grammar and punctuation accompanying its packaging, advertisements, websites and social media pages may cause customers to question what your company values. Does the company spend equal time developing all of its products' components? If not, will the product last?
3. Ensure your teams understand how and why they link. Encourage them to guide each other.
When I wrote for a syndicated radio show, a producer talked to me about a word I'd used in a script: abovementioned. My print media background had appeared at the wrong time.
He reminded me that I was writing for the ear, not the eyes. His advice sharpened my writing and logic. He kept the show's brand identity intact.
Abovementioned could have cost us listeners, radio stations and advertisers.
James, we hope this helps.
The Age App had become my go-to news source each morning, and I thoroughly enjoyed the experience delivered by this App. With the introduction of the paywall earlier this month I have found myself...
1.42K views
James Norquay, SEO Director at Prosperity Media
The thing is people will just source out free media with advertising. You just need to go to Google news and work out which is the free media. That been said I do think it is a bold move by Fairfax and I am sure that a percentage of people will probably pay for the media.
I started a cafe in Dulwich Hill just over 2 months ago (Cafe Trreat) and we have a lot of competition in the area. The previous cafe on the premises also had a bit of a bad reputation that we are...
2.85K views
Carol Jones, Owner at Interface Pty Ltd
Greetings Melissa from rural Australia,
What Ananda says is so true.
I live and work from my remote rural property in the Central Tablelands of NSW. My nearest regional centre is Bathurst. An hour's drive away.
As an online business, all trips into Bathurst are triggered by parcels to post.
And after standing in line at the post office, our first stop is at our favourite cafe/takeaway. Al Dente.
A cafe. And deli combined.
This little hole in the wall just jumps with people at any tick of the clock.
Not only do they have fabulous coffee. But they make everything fresh every day. The owner and her husband are chefs. And know exactly what the public wants. Being gluten free, it's also the only cafe that caters for me. My only other option is fish and chips.
They make the best smoked ham sandwiches. And. They sell to anyone who asks, as a deli item, whatever quantity of that ham you want to buy.
But the real icing on the cake is the staff. All crowded behind the counter. Smiling. Eager to help. Answering questions about what's on offer. And nothing is ever too much trouble for them.
There are three takeaways directly across the street. One right around the corner. Two dine in restaurants open for lunch further down the street. And the famous Legall Patisserie Cafe is half a block away.
It doesn't matter how much competition they have, they just rock.
Good food. Fabulous, friendly staff. And that intangible called charisma. All combine to make for one very successful hole in the wall ringed by competition.
Best wishes,
~Carol Jones, Ironing Diva❤
Purveyor of The Fitz Like A Glove™ Ironing Board Cover And Other Goodies
350,000 customers. In 29 countries.
For years the world has said China makes everything.. China's economy is changing and Vietnam and others are replacing China's cheap labor. Could Made in China be gone forever? Is it goodbye?
868 views
Brian Mallyon, Owner at Luckypole Limited
I think it is important to look further than the headlines. China's economy is changing, but not necessarily as a manufacturer.
Stats. I have seen usually show that manufacturing goes through cycles of surges and declines depending on a whole range of things like seasonal aspects as well as the state of the world economy. Amongst those surges when times are good China generally rallies faster and when times are bad China generally slows off slower.
What may be in place is that more labour intensive industries such as those in textiles are moving away due to higher wages, whereas China is aiming for more advanced manufacturing.
I reckon China will still be THE worlds manufacturer for a long while yet.
Steven Freeman at Evolved Sound
There's a lot of commentary of what may happen. LinkedIn could be at the top of its game now, and not much room left before it hits a surface level. The next LinkedIn could be around the corner and lead to its downfall.
Many are claiming LinkedIn is quickly losing its authenticity compared to what it originally was. It's becoming overly commercial and spammers are rampant now unfortunately. Usability isn't crash hot either, so that needs work as it becomes a much more noisy space.
Having more connections than the next doesn't really mean much if there's no substance to them.
Maybe Microsoft can create deeper linking and collaboration between Skype and LinkedIn ? Not sure if that is good for business, but it relates to calling and business contact lists / profiles. Just a blind prediction really.
Jef Lippiatt , Owner at Startup Chucktown
As most social networks that start with a specific focus, they lose sight of the quality of the community (usually for the sake of expanding their profit margins). Let's not forget that Microsoft was / is an early investor in Facebook (which is another network that lost the quality of its original focus).
What technology excites you the most about your business industry? Why? I'm interested in hearing the treads going on in multiple industries and what specifically has your attention.
7.27K views
Prosper Taruvinga, Digital Marketing Expert at Livelong Digital Pty Ltd
my mobile phone. I literally am a media company from just my mobile.
I know that the big US company Amazon is wanting to open up here in Aus. What impact will the opening of Amazon here have on my small retail business here in Australia? Does anyone know how Amazon...
2.49K views
Jenny Thomson at Flannel Clothing
As an eCommerce site Amazon is one of the best option fot retail business. Already many of the retail businesses based in UK,USA, Australia & Canada impacted with Amazon. Even the top most brands like Alanic Activewear, Nordstrom, Nike have already connected with Amazon.
For example- https://www.amazon.com/Alanic-Activewear-AW003A-V-Neck-X-Large/dp/B06XPKJ6JB/
Does bigger equal better? Or does a small business have a more personal approach?
822 views
Jef Lippiatt, Owner at Startup Chucktown
Hey @Jane Jones that is a great question. I actually mentor startups on this topic all the time. I can’t give everything away from my proprietary approach, but I will say that many entrepreneurs overestimate their large competitors and don’t consider their small competitors enough.
Big companies have scale, but that doesn’t mean everything they are doing is the best. This is why trying to copy what other companies are doing is an extremely bad idea. If you copy a bad idea on a small scale it can lead to you closing your business before you ever get it going.
Many people also don’t give small businesses enough credit either. To stay in business as a small venture you must have a loyal and hopefully passionate customer base. But again, it is harder for these ventures to pull off marketing and advertising efforts to match a big competitor.
Small size gives you agility. You also don’t have to worry about losing all your business by trying something different (big businesses usually avoid that type of risk). But remember, not all risk is bad if it is calculated.
One of the biggest temptations a budding venture must avoid falling prey to is complacency. Because if they are not careful they will switch from thinking agilely to the status quo of big corporations and they may lose their innovative edge as their business grows.
There are plenty of books and case studies that cover companies that made bad decisions and companies that have really excelled. As someone that consults as a Product Developer and Business Strategist I spend a lot of time looking into these issues and how to help my clients navigate accordingly.
Hatty Bell , Executive Assistant at Country Road Group
Really interesting response, it sounds like you have a lot of experience in this field. Do you think being agile and perhaps more flexible in business is key in the current situation?
3.43K views
Sathyanarayanan Srinivasa, Registered Tax Agent & Accountant at Taxfin Business Services
Hi
You need to understand the demand & supply gap for the products that you have decided to invest in, apart from the other scenarios which you will consider. The ground rules mainly would be complying with the applicable statutory requirements and work within the limits applicable to the industry in which the investment has been made. You may have to deal with both micro and macro economic conditions applicable to the business.
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